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Minimum Qualifications: Education: A Bachelor s Degree in engineering, business, public administration, or physical science. Experience: 15 years of experience in a private or public management position. Responsibility for annual budgets exceeding 10 million LE. Management of a staff of at least 20 technical and financial professionals. Experience in managing large operations contracts. Skills: Demonstrated ability to achieve organizational goals on time and on budget. Strong leadership skills. Strong communications skills including public speaking. Fluency in written and spoken Arabic. Aptitude for learning a second language. Working Conditions: The position is primarily a desk job. It will require some travel within the Cairo metropolitan area to attend meetings and observe Contractor compliance. 70
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Tier Two Zone Offices Zone Director s Office Cairo Governorate Solid Waste Management Contract Monitoring Unit Job Description Job Title: Director Institutional Unit: Zone Location: Zone Reports To: Program Administrator Supervises: Executive Secretary Executive Aide Chief Engineers Department Managers Job Summary: Manage and direct the Zone office to ensure that Contractors providing solid waste services in the Zone are performing according to their contracts and are paid for their services in a timely manner. Duties and Responsibilities: Directly manage the Zone managers and provide oversight for the District offices. Represent the Governorate in all dealings with the Contractors for the Zone. Resolve contract noncompliance where possible. Hold at least weekly meetings with each Contractor s Contract Representative to identify and attempt to resolve noncompliance. Sign and send to the Contractors written instructions to provide services when noncompliance is documented. Approve final determinations of contract noncompliance and corresponding penalty deductions. Prepare and submit monthly reports to the Program Administrator on the performance of the Contractors. Approve any changes in technical implementation of the contracts (within the bounds of the contract requirements). Assist the Program Administrator in negotiating contract revisions with the Contractors as necessary. Develop and meet an annual work plan and budget for the Zone. Meet regularly with the Director of the Headquarters Public Awareness and Communications Division to discuss implementation of Public Awareness and Communications activities and to ensure that the activities are addressing the needs of the Zone. Provide testimony at local and national legislative and regulatory hearings. Make formal presentations at national and international conferences. 69

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Cairo Governorate Solid Waste Management Contract Monitoring Unit Job Description Job Title: Training Aide Institutional Unit: Public Awareness and Communications Division Location: Headquarters Reports To: Training Coordinator Supervises: None Job Summary: Manage logistics and administration for training events. Duties and Responsibilities: Compile checklists of activities and logistical matters to be undertaken before, during or after the training event. Meet with the Training Coordinator, trainers, and sponsoring office within the Contract Monitoring Unit to identify logistical and administrative needs for each training event. Coordinate logistics and administrative details with the venues that will host the training events, including: -Reserving an appropriate training venue. -Ensuring the availability of appropriate training facilities and tools. -Finalizing menus and coffee breaks. Finalize and reproduce training materials in coordination with the trainers and/or training providers, including: - Receiving trainees materials in soft and hard copies from the trainers or training providers. -Compiling the materials into training manuals. -Reproducing the materials for distribution at the events. Circulate reminders to selected participant trainees. Finalize daily training schedules with the trainers and training providers. Manage evaluation process relevant to the training event. Document training events: lists of attendees and trainers, evaluations, photographs, etc. Minimum Qualifications: Education: Bachelor s Degree in business, liberal arts, or social sciences discipline. Experience: 1 year experience in managing events. Skills: Strong organizational skills. Strong interpersonal and communication skills. Strong negotiating skills. Computer skills in word processing and presentation software. Proficient knowledge of written and spoken English and Arabic Working Conditions: The position is primarily a desk job. It will require some travel within the Cairo metropolitan area to arrange for and facilitate training events. 68

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Cairo Governorate Solid Waste Management Contract Monitoring Unit Job Description Job Title: Training Coordinator Institutional Unit: Public Awareness and Communications Division Location: Headquarters Reports To: Director, Public Awareness and Communications Division Supervises: Training Aide Job Summary: Secure all training needs for public awareness and communications personnel and coordinate and manage the logistics of training for other Contract Monitoring Unit personnel. Duties and Responsibilities: Supervise the Training Aide. Communicate on a quarterly basis with all Public Awareness and Communications personnel to assess their training needs, and identify challenges to performing their jobs. Compile general and specific training needs. Develop training plans for Public Awareness and Communications personnel, to be approved by Division Director and included in the Unit budget. Develop training work plans and budgets for Public Awareness and Communications. Write training specifications and work with the Headquarters Purchasing Agent to prepare invitations for bids. Assist the Headquarters Purchasing Agent in the evaluation and selection of responses to invitations for bids, in coordination with the Division Director and other involved Public Awareness and Communications personnel. Compile and regularly update a list of training providers in public awareness, marketing, and communications. Oversee the development of training curricula. Evaluate the quality and effectiveness of Public Awareness and Communications training events. Submit to the Division Director reports on training activities and outputs. Establish and maintain a training reference library. Assist other Contract Monitoring Unit offices in providing training for their employees. Minimum Qualifications: Education: Bachelor s Degree in business, liberal arts, or social sciences. Experience: 3 years experience in training needs assessment, training design, training delivery, and/or training evaluation. Skills: Knowledge of adult education principles. Ability to design and evaluate training curriculum. Ability to plan and evaluate programs. Ability to analyze and assess training versus other development needs. Strong interpersonal and communication skills. Proficient knowledge of written and spoken English and Arabic Working Conditions: The position is primarily a desk job. It will require some travel within the Cairo metropolitan area to arrange for and facilitate training events. 67
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Cairo Governorate Solid Waste Management Contract Monitoring Unit Job Description Job Title: Production Aide Institutional Unit: Public Awareness and Communications Division Location: Headquarters Reports To: Production Manager Supervises: None Job Summary: Assist the Production Manager in producing public awareness and communications materials and television, printed press, and outdoor advertisements. Duties and Responsibilities: Provide coordination and follow-up support to the Production Manager in communicating with advertising agencies. Attend all of the television advertisement production steps including shooting, voicing, editing and setting the airing plan. Work closely with communication materials production staff to ensure that both text and layout reflects the public awareness messages and concepts. Assist the Production Manager in monitoring and assessing the quality of publications produced as well as television, printed press, and outdoor advertisements. Assist the Production Manager in monitoring Public Awareness and Communications materials budgets. Assist the Production Manager in following-up and ensuring that: television advertisements are aired on appropriate television channels, press advertisements are inserted in relevant newspapers and magazines, and outdoor advertisements are placed in appropriate locations. Communicate with Public Awareness and Communications at the Zone and District levels to assess quantities required of public awareness and communications materials. Manage the process of disseminating communication materials to the Zones and Districts. Minimum Qualifications: Education: Bachelor s Degree in communications or business administration. Experience: Experience in managing the production of publications and advertisements. Skills: Good organizational skills. Excellent oral and written communication skills. Computer skills in word processing, spreadsheets, E-mail, and Internet. Fair command of English and fluency in written and spoken Arabic. Working Conditions: The position is primarily a desk job. It will require some travel within the Cairo metropolitan area to meet with Zone and District personnel and with the producers of awareness and communications materials. 66

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Cairo Governorate Solid Waste Management Contract Monitoring Unit Job Description Job Title: Production Manager Institutional Unit: Public Awareness and Communications Division Location: Headquarters Reports To: Director, Public Awareness and Communications Division Supervises: Production Aide Job Summary: Supervise and manage production of public awareness and communications materials and television, press and outdoor advertisements. Duties and Responsibilities: Provide technical support to the Media Public Awareness Specialist on production of public awareness and communication materials and advertisements. Assist the Media Public Awareness Specialist in developing work plans and budgets for publications and advertisements as well as in recruiting and selecting advertising agencies. Recruit and select, in cooperation with the Media Public Awareness Specialist, advertising agencies for the production of television, printed press, and outdoor advertisements. Oversee the production of public awareness materials, working closely with advertising agencies production staff through the entire production process including concept development, shooting, editing, etc. Monitor and assess the quality of publications produced as well as television, printed press and outdoor advertisements. Follow-up to ensure that: television advertisements are aired on appropriate television channels, press advertisements are inserted in relevant newspapers and magazines, and outdoor advertisements are placed in appropriate locations. Determine the quantity of communication material and publications to be disseminated at the Zones and Districts levels, to ensure an efficient distribution among all areas. Distribute materials and publications to the Public Awareness and Communication Managers in the Zones and Coordinators at the Districts. Assist the Division Director in assessing the public awareness materials developed by the Contractors to ensure consistency in messages, themes and concepts. Train Public Awareness and Communications personnel at the Zone and District levels on the dissemination of public awareness materials. Minimum Qualifications: Education: Bachelor s Degree in communications, journalism, advertising or public relations. Experience: 2 years experience in advertising or public relations. Experience in managing the production of publications and advertisements. Skills: Excellent oral and written communication skills. Working Conditions: The position is primarily a desk job. It will require some travel within the Cairo metropolitan area to meet with the producers of awareness and communications materials. 65
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Cairo Governorate Solid Waste Management Contract Monitoring Unit Job Description Job Title: Public Awareness Aide Institutional Unit: Public Awareness and Communications Division Location: Headquarters Reports To: Public Awareness Specialist Supervises: None Job Summary: Coordinate logistics and administrative tasks related to media, advertising and event organization between the PAC division and other stakeholders. Duties and Responsibilities: Assist Public Awareness Specialists in developing programs and budgets for media, advertising, and events at the headquarters level. Support Public Awareness Specialists in preparing and compiling news articles and press releases. Develop a database of different stakeholders including media people, suppliers, advertising agencies, etc. Support Public Awareness Specialists in contacting media people and following-up on media coverage. Communicate and liaise with different suppliers in relation to events organization including hotels, equipment suppliers, photographers, etc. Assist in conducting focus groups and personal interviews to pre-test public awareness messages. Follow-up on third party contractors to conduct public awareness polls. Compile reports on public awareness programs, activities and events implemented at the headquarters level to be presented to division director. Minimum Qualifications: Education: Bachelor s Degree in journalism, advertising, public relations or business administration. Experience: None Skills: Project management and coordination skills Writing and editing skills Computer skills in word processing, spreadsheets, E-mail, and Internet. Fair command of English and fluency in written and spoken Arabic. Working Conditions: The position is primarily a desk job. It will require some travel within the Cairo metropolitan area to meet with vendors and assist at events. 64
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Cairo Governorate Solid Waste Management Contract Monitoring Unit Job Description Job Title: Public Awareness Specialist Events Institutional Unit: Public Awareness and Communications Division Location: Headquarters Reports To: Director, Public Awareness and Communications Division Supervises: Public Awareness Aide Job Summary: Organize all events for the Contract Monitoring Unit at the Headquarters level and develop work plans and strategies for public awareness events and activities at the Zone and District levels. Duties and Responsibilities: Work with the Division Director to develop and implement the Public Awareness and Communications Strategy and the work plan and budget for events. Manage the organization of public awareness activities and events at the Headquarters level. Organize formal meetings, conferences and seminars for the Contract Monitoring Unit at the Headquarters level. Recruit and select various stakeholders in relation to events organization. Work closely with co-workers and the Division Director to identify and select speakers as well as invitees for Headquarters events. Assist the Media Public Awareness Specialist in organizing press conferences. Develop and present regular reports on events to the Division Director. Train and mentor Public Awareness and Communications personnel at the Zone and District levels on organizing various activities and events such as clean-up campaigns, contests, field visits, seminars and cultural and sports activities. Provide technical assistance to Public Awareness and Communications personnel at the Zone and District levels in relation to events organization. Assist Zone Public Awareness and Communications Departments in assessing the Contractors Public Awareness and Communications events and activities. Assist the Division Director in identifying and securing external funding and private sponsorship for public awareness and communications programs. Assist the Division Director in monitoring the development and implementation of Zone and District level events work plans and budgets. Minimum Qualifications: Education: Bachelor s Degree in journalism, communications or public relations. Experience: 3 years experience in public relations or communications. Experience in events organization. Skills: Good organizational skills. Excellent oral and written communication skills. Demonstrated creativity. Fluency in written and spoken Arabic and English. Working Conditions: The position is primarily a desk job. It will require some travel within the Cairo metropolitan area to attend meetings, observe field operations, and conduct training. 63
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Minimum Qualifications: Education: Bachelor s Degree in journalism, advertising or public relations; a master degree in a relevant field is an asset. Experience: 3 years experience in public relations or communications. Experience in dealing with the media and advertising agencies. Skills: Writing and editing skills. Excellent oral and written communication skills. Demonstrated creativity. Fluency in written and spoken Arabic and English. Working Conditions: The position is primarily a desk job. It will require some travel within the Cairo metropolitan area to attend meetings, observe field operations, and conduct training. 62
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Cairo Governorate Solid Waste Management Contract Monitoring Unit Job Description Job Title: Public Awareness Specialist Media Institutional Unit: Public Awareness and Communications Division Location: Headquarters Reports To: Director, Public Awareness and Communications Division Supervises: Public Awareness Aide Job Summary: Develop and implement media strategies and advertising campaigns as well as theme and message development at the Headquarters, Zone and District levels. Duties and Responsibilities: Work with the Division Director to develop and implement the Public Awareness and Communications Strategy and the work plan and budget for media and advertising campaigns. Develop and manage the media strategy for the Contract Monitoring Unit. Liaise with the media to promote positive and factual coverage of the project. Prepare news articles and press releases. Organize press conferences for the Program Administrator and other senior governmental officials. Plan for media crisis and set guidelines for its management. Organize crisis task forces that include Public Awareness and Communications personnel from all levels of the Contract Monitoring Unit. Respond to media inquires. Participate with the Production Manager in the recruitment and selection of advertising agencies for the production of television, printed press, and outdoor advertisements. Develop the main messages and themes for public awareness publications as well as advertisements, and pretest them through focus groups and personal interviews. Review and approve mockups and preprint copies of advertisements and other Unit produced materials. Receive feedback on the impact of Unit publications and advertisements on social behavior change from the Public Awareness and Communication personnel at the Zone and District levels. Train and mentor Public Awareness and Communications personnel at the Zone and District levels on the use of public awareness materials. Set rules and regulations for Contract Monitoring Unit personnel in contacting and dealing with the media. Manage third-party contracts to conduct public awareness polls for use in assessing the effectiveness of Contractor performance. Assist the Division Director in monitoring the development and implementation of Zone and District level Public Awareness and Communication work plans and budgets. Assist Zone Public Awareness and Communications Departments in assessing the Contractors Public Awareness and Communications plans. 61

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